Our engagement philosophy
We take on only the work we can stand behind, and we scope only what we can deliver. Every engagement runs under a named engagement partner who is accountable for the outcome and a named client counterpart who is accountable for the decisions the work informs. This keeps engagements clean: no ambiguity about who owns what, no gradual scope creep, no loss of momentum between the proposal and the delivery.
The path from first conversation to signed engagement letter is short because we work the problem with you during it, not around it.
The flow
First conversation
A focused session with the engagement partner, at your office or by video. The purpose is to understand the problem as you see it, assess whether this is work we are well-placed to do, and identify the shape of an engagement that would address it. We come prepared: we will have reviewed any material you have shared, and the conversation will test hypotheses rather than gather basic context.
Scoping note
Typically within a week of the first conversation, we send a short scoping note setting out our reading of the problem, the work we would propose, the deliverables, the duration, and the fee envelope. This is not a proposal. It is our articulation of the problem, issued so you can confirm we have understood it correctly before we invest in a full proposal.
Proposal
Once the scoping note is confirmed, we issue a full proposal covering scope, approach, deliverables, timeline, team, fees, and engagement letter terms. The proposal is the working document for the engagement: what we agree in the proposal is what we deliver.
Engagement letter and kick-off
The engagement letter formalises the scope, deliverables, fees, payment terms, confidentiality, and intellectual-property arrangements. Kick-off typically follows within two weeks of signature, with an on-site or video session setting the working cadence and the first month’s milestones.
Delivery
Engagements run on a regular review rhythm agreed at kick-off. The engagement partner is present at every review: not a delegate, not a senior associate presenting on behalf. Deliverables are staged through the engagement rather than held for the end, and the client has visibility into the work as it progresses.
To start a conversation
Ashraf Rusheidat, Founder & Managing Partner
+962‑79‑0151116 (firm) | +962‑79‑8482330 (direct)
ashraf.rusheidat@bgconsult.net
Office: 39 Queen Nour Street, Amman, Hashemite Kingdom of Jordan.
For procurement and onboarding
Regional delivery
BGMC is headquartered in Amman and delivers across Jordan, the GCC, and Iraq. For engagements inside Saudi Arabia, we deliver through a combination of our Amman-based senior team on-site in-Kingdom and our in-Kingdom delivery partners, under a joint engagement structure matched to the client’s procurement requirements.
Independence and conflicts
BGMC operates independently. We do not hold commercial affiliations with ERP vendors, BI platform providers, or audit firms, and we decline engagements where a conflict of interest cannot be appropriately managed and disclosed. Our recommendations on technology selection, vendor choice, and transformation sequencing reflect client fit, not an underlying commercial arrangement.
Data handling and confidentiality
Client data and materials are handled under the confidentiality terms of the engagement letter, which is the governing instrument for each engagement. Client information is used solely for the purposes of the engagement, stored on encrypted devices and in a dedicated, access-controlled BGMC cloud workspace, and made available only to named members of the engagement team. We comply with the confidentiality and data protection obligations applicable in the client’s jurisdiction as set out in the engagement letter. On completion, client data is returned or destroyed in accordance with the engagement letter, subject to any retention required by law or professional obligation, and residual working copies are purged under our retention policy.